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Legal & Payments

Refund Policy

Our refund policy ensures transparency and fairness for all learners. Please read carefully before purchasing any course on MyDreamLMS.

Policy Details

Eligibility

Refund Conditions

Refund requests are accepted only within 7 days of course purchase, as mentioned on the course page, if applicable.

Digital

Non-Refundable Content

Once a course is accessed, downloaded, or significantly completed, refunds may not be granted for that purchase.

Payments

Payment Gateway Fees

Transaction charges or gateway fees are non-refundable and will be deducted from the refunded amount.

Timeline

Refund Processing Time

Approved refunds will be processed within 7–10 business days and credited to the original payment method.

Abuse

Refund Misuse

Users found abusing refund policies may have their accounts restricted or permanently blocked from the platform.

Support

Contact for Refunds

For refund-related queries, contact our support team with your order details and reason for the request.

How to Request a Refund

Refund Request Process

Follow these steps to submit a refund request within the eligible window.

1

Submit Your Request

Email us at admin@mydreamlms.com within 7 days of purchase with your order ID and the reason for the refund.

2

Review & Verification

Our team will review your request, verify eligibility based on access history and policy conditions.

3

Approval Decision

You will be notified via email whether your refund has been approved or declined within 3–5 business days.

4

Refund Credited

Approved refunds are credited to your original payment method within 7–10 business days after approval.

Refund queries admin@mydreamlms.com